SHIPPING POLICY & FAQ

 

1.What are the delivery charges?

Shipping charges depend on the item or location.

Please check the delivery charges at the checkout page for more assistance.

2. Where do you ship your item from?

We ship most of our items from the UK but We also ship from a number of global locations. Even when we ship from an overseas location there will be no import VAT to pay whatsoever. If you do happen to receive an import bill from FEDEX or DHL please send it to us and we will have it paid immediately.

3. Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that our courier partners have a holiday between the day you’ve placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored into the delivery dates.

In Maximum cases, we have ready stock, but just in case if we don’t, it will take time too but in this case, we will contact you and will share the information about this.

4. What is the estimated delivery time?

Our estimated time for the delivery is 5-6 business days excluding public holidays and Sat/Sun.
Estimated delivery time depends on the following factors too:
The destination to which you want the order shipped and the location of our Store.
Stock availability.

5. Are there any hidden costs (sales tax, octroi, etc) on items sold by AllDeal?

There are NO hidden charges when you make a purchase on AllDeal. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay. Delivery charges are not hidden charges and are charged (if at all) extra depending on the shipping policy.

6. What do the different tags like “In Stock”, “Available” mean?

‘In Stock’

Items listed as “In Stock”, we will mention the delivery time based on your location Pincode (usually 5-7 business days in areas where standard courier service is available).

‘Available’

We might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

‘Preorder’ or ‘Forthcoming’

Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of its official release launch and will reach you in 2 to 6 business days. The Pre-order duration varies from item to item. Once known, release time and date are mentioned. (Eg. 5th May, August 3rd week)

‘Imported’

Sometimes, items have to be sourced from outside the United Kingdom. These items are mentioned as ‘Imported’ on the product page and can take at least 10 days or more to be delivered to you.

‘Temporarily Unavailable’

The product is currently out of stock and is not available for purchase. The product could be in stock soon. Use the ‘Notify Me’ feature to know when it is available for purchase.

‘Permanently Discontinued’

This product is no longer available because it is obsolete and/or its production has been discontinued.

7. Does All Deal ship internationally?

Yes, we ship internationally. There will be some additional charges for it and you will be assisted on the checkout page for the charges and availability for delivery to the desired destination for the shipment.

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